Please be informed that any customer wishing to use our API services must first be onboarded. This ensures that all necessary credentials and access permissions are properly configured for seamless and secure API usage.
If you are interested in using our API, please contact our support team to begin the onboarding process.
Important:
In any customer/user contact, the DKV Customer Service is the primary point of contact. The API Access cannot be requested via the API Portal.
If the prospective API user is not a DKV customer yet, the user should get in touch with DKV Sales Team or DKV Customer serivce, to become a DKV customer, by signing all relevant documents and especially the general terms and conditions related to the usage of our services.
-Request Submission: The customer initiates the process by contacting customer service.
-Service Request Creation: Customer service opens a service request for the API onboarding.
-Credentials Issuance (7-10 Days):
It typically takes 7-10 days for the customer to receive their API credentials. A new created technical user, client id and his subscription key is sent via email, and the client secret is delivered via SMS.
The onboarding email also includes:
An overview of how to use the client ID and client secret for authenticating API requests.
Examples of Request Structure: Sample API requests to illustrate how to properly format requests and include authentication details.
This information helps customers understand how to correctly authenticate and structure their API requests.
Customer must provide to the DKV Customer service following information:
main company name
main customer number
mobile phone number
other customer numbers, who will be able to retrieve the data with newly created technical user
further legal documentation to be signed
The attributes of every existing technical user can be changed, excepted technical user name itself.
The request for this can be made via DKV Customer Service, please use the technical username (NOT the clientId) as reference for requesting any change.
Additional customer numbers can also be assigned to existing technical user.
The request for this can made via DKV Customer Service, please use the technical username (NOT the clientId) as reference for requesting any change.
The following services are available currently for free use, which shall however change in 2025:
-transactions and passages
-fservice cards master data
-toll products master data
Important:
A service for delivering of online authorization data (OLA service) is not automatically accessible to all users.
Access is granted based on specific authorization processes and requirements.
Using of the OLA service requires special approval of the DKV Sales Lead.
DKV Customer Service is the primary point of contact also in this case.
Once the credentials are received, the customer can use the Try It feature to test API functionality before full integration.